Confidentiality & Privacy

Noxon Workplace Investigation (or “we”), operated by Robert Noxon Incorporated, recognizes the importance of privacy and the sensitivity of personal information. Investigators have professional obligations regarding the confidentiality of information we receive from our clients within an investigator/client relationship. We are committed to protecting the personal information we hold. This Privacy Policy outlines how we manage personal information and safeguard privacy.

Definitions

Personal Information – Personal information means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization.

PIPEDA – All Canadian organizations engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and the Canadian Standards Association Model Code for the Protection of Personal Information incorporated by reference into PIPEDA.

Personal Information at Noxon Workplace Investigation

Noxon Workplace Investigation provides investigation services to a wide range of clients. In doing so, we may collect and use personal information. As well, Noxon Workplace Investigation may send information and marketing materials concerning developments in our services to individuals.

Collecting Personal Information

We collect personal information fairly and in accordance with the law. Generally, we collect your personal information directly from you. Such collection may be done at the start of our relationship or during our retainer. With respect to our institutional clients, we may collect information about your directors, officers, independent contractors and employees.

Sometimes we may obtain information about you from other sources including, for example:

from a government agency or registry;
your website and other public sources of information;
other professionals who serve you;
other parties or witnesses in the context of litigation; and
other parties or participants in a commercial transaction.
We may collect personal information from candidates for employment to assess qualifications.

Consent

Use of Personal Information

We use your personal information to provide investigation services to you, to administer our client (time and billing) databases, to build and to maintain our expertise and knowledge, and to include you in our information distribution and marketing activities. If you no longer wish to receive information about developments in our services, you can ask us not to send any further material.

Disclosure of Personal Information

Noxon Workplace Investigation does not disclose your personal information to third parties to enable them to market their products and services.

Under certain circumstances we may disclose your personal information. Some examples are:

when you have consented to the disclosure;
when we are required or authorized by law to do so, including, for example, if a court issues a warrant or a subpoena;
where it is necessary to collect fees or disbursements;
in the event of a merger by or growth of Noxon Workplace Investigation (in which case the third party will be bound by obligations regarding privacy that are consistent with this policy);
if we engage expert witnesses on your behalf; or
if we retain another investigator (such as, for example, firms in other jurisdictions) on your behalf.

Updating Your Information

Since we use your personal information to provide investigation services to you, it is important that the information be accurate and up to date. If, during the retainer, any of your information changes, please inform us so that we can make any necessary changes. We may also periodically inquire of you whether your personal information is accurate and up to date.

Securing Personal Information

Noxon Workplace Investigation takes precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your personal information are:

premises security;
confidentiality policies as part of our professional obligations;
training for our staff;
deploying technological safeguards like security software and firewalls to prevent unauthorized computer access or “hacking”; and
internal password and security policies.

Email

You should be aware that e-mail is not an entirely secure medium, and you should be aware of this when contacting us to send personal or confidential information.

Accessing Personal Information

You may ask for access to personal information we hold about you. Detailed requests that require archive or other retrieval costs may be subject to our normal professional and disbursement fees. Your rights to access your personal information are not absolute. There are several situations where we may deny access. If we deny your request for access to, or refuse a request to correct personal information, we will provide a reason or reasons for doing so.

Credit Bureaus

To help us make credit decisions about clients, to try to prevent fraud, and to check the identity of new clients, on occasion we may request information about you from the files of consumer reporting agencies.

Website

Our website contains links to other sites, which are not governed by this policy.

On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information. Noxon Workplace Investigation does not use cookies or any electronic means to automatically collect personal information from you or your computer; however, web servers used by Noxon Workplace Investigation will automatically collect IP addresses and we may view our web server IP log from time to time to prevent fraudulent acts and possible network attacks.

Requests for Access

If you have any questions, or wish to access your personal information, please contact us.

Changes to this Privacy Policy

Noxon Workplace Investigation reviews all of its policies and procedures and we may change this Privacy Policy from time to time.

Disclaimer

The content of this website should not be relied upon as legal advice. If you require legal advice, please contact one of Noxon Workplace Investigation’s lawyers, or you may wish to consult with the Law Society of Ontario for a listing of lawyers in Ontario.

Accessing or using this website does not create a lawyer-client relationship. Although your use of the website may facilitate access to or communications with members of Noxon Workplace Investigation via e-mail transmissions or otherwise via the website, receipt of any such communications or transmissions by any member of this firm does not create a lawyer-client relationship.

You should apply your own judgement in making any use of any content on this website, including, without limitation, the use of the information as the basis for any conclusions.

The law changes quickly. We do not guarantee that the content of this website is accurate, complete, or up to date. Noxon Workplace Investigation assumes no obligation to update the content. We assume no responsibility for errors or omissions in the content or other documents that are referenced by or linked to the website. The content on this website may be changed without notice to you.